Privacy Policy
Privacy Policy
At The Holistic Hen, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.
1. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, email address, phone number
Booking or Purchase Details: Billing address, delivery address, transaction details
Health or Lifestyle Preferences: Only when voluntarily submitted through forms or surveys
Technical Data: IP address, browser type, device info, pages visited, and usage patterns via cookies and analytics tools
Communication Data: Any messages or inquiries sent via our contact forms or email
2. How We Collect Your Information
We collect personal data through:
Website forms (e.g., booking, inquiry, subscription)
Cookies and tracking technologies
Email or phone communications
Social media platforms (if you engage with us there)
Third-party tools such as Google Analytics
3. How We Use Your Information
We use your information to:
Respond to your inquiries or bookings
Provide and manage our services
Send newsletters, promotions, or updates (with your consent)
Improve our website and user experience
Comply with legal obligations
4. Disclosure of Your Information
We do not sell your personal information. However, we may share it with:
Service Providers who help us operate our website or deliver services (e.g., payment processors, email platforms)
Legal Authorities when required to comply with law or enforce our terms
Analytics Providers (e.g., Google Analytics) for performance and usage data
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. These may include:
Essential cookies for site functionality
Performance cookies for usage tracking
Marketing cookies for tailored advertising (if used)
You can manage cookie preferences in your browser settings.
6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access. However, no internet transmission is ever completely secure.
7. Your Rights and Choices
Under the Australian Privacy Act 1988, you have the right to:
Access the personal information we hold about you
Request correction of inaccurate or outdated data
Withdraw consent to marketing communications
File a complaint if you believe your privacy has been breached
To exercise these rights, contact us at:
📧 info@theholistichen.com.au
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. Please review their policies independently.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the new effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact:
The Holistic Hen
📍 Australia
📧 info@theholistichen.com.au
🌐 https://theholistichen.com.au